Who Is Keen Home Care?

Meet Our Geriatric Care Staff & Learn Our Story

Keen Home Care aspires to be more than just the top home care agency or elder care business in the region –
we strive to become part of your family.

We’re excited toget to know you better , but in the meantime,
we’d like to share our story with you.

Discover ways to prepare for your aging loved one’s later adult years by  learning about advanced home care options and how to assemble a team of  financial, medical and care planning expertsDownload Your Free Guide

The Keen Home Care Story

In 2005, our current team of geriatric care managers (GCMs) began working together to serve the seniors in the Long Beach community. We shared a passion for enhancing the quality of life for aging adults and restoring balance and peace of mind to their families, so we started Keen Home Care.

Thanks to our more than 75 years of combined experience in assisting seniors and their families, and our comprehensive clinical backgrounds in geriatric care, nursing, physical therapy and social work, we’ve made a positive impact in the lives of hundreds of seniors and their families. With every new success story, we gain new insights into the challenges aging presents to not only the senior, but to their entire family. As “one of the family” to many of our customers, we empathize with them and understand the incredible stress of this season of life.

Now, as a seasoned team, we are superbly equipped to deal with any situation, whether it’s a chronic condition, assisting with physical therapy or problematic behaviors related to Alzheimer’s or dementia. Our diversity and experience also allow us to tailor our in-home elder care to your loved one’s needs and budget.

Keen Home Care has established the model of senior care we envisioned – a model built on helping families with compassion, integrity and accountability.

Meet The Keen Home Care Team


 Machelle Thompson

Certifications: PT, NHA, CMC, GCM

Machelle has worked with seniors for over 20 years as a physical therapist in acute hospitals, skilled nursing facilities and home health. She has worked as a licensed nursing home administrator in the Long Beach and Los Angeles area for over seven years.

Drawing upon her extensive experience, Machelle brings the following strengths to the Keen Home Care team:

  • She assesses your loved one’s abilities for safe mobility in their preferred environment
  • She evaluates their needs for durable medical equipment
  • She performs home safety evaluations
  • She recommends home modifications (if needed)
  • She oversees caregiver training for mobility and transfer assistance
  • She reduces fall risks and skin breakdown
  • She provides education and training for home exercise programs

Machelle is also a member of the National Association of Geriatric Care Managers.


Ginny Dutile

Certifications: MA, NHA, CMC, GCM, Social Worker

Ginny has a Masters degree in clinical psychology and social work and has worked as a director of social services in skilled nursing facilities in the Los Angeles and Long Beach area for over ten years. Ginny is also a licensed executive director of assisted living facilities and a licensed nursing home administrator.

Ginny is an expert in assisting and educating seniors, families and care teams in managing difficult behaviors resulting from Alzheimer’s and dementia.

Her unique blend of managerial and psychological training also allows her to specialize in helping families with all of the following:

  • Obtaining and completing forms for power of attorney for healthcare and finance
  • Coordinating paperwork for advanced directives for healthcare
  • Assisting with end-of-life issues (burial planning, etc.)
  • Monitoring behavior and collaborating with physicians for behavior management related to dementia, Alzheimer’s disease and other mental conditions
  • Providing vital psycho-social support for family members and their loved ones in the most trying of situations


Alma Hernandez

Client Service Representative

Alma has a Certified Nursing Assistant (CNA) license and has spent more than five years working as a CNA in skilled nursing and rehabilitation centers in Lomita and Long Beach. Alma joined Keen Home Care in 2007 as a CNA and has enjoyed working one-on-one with clients and their families. Alma’s passion for caring was immediately recognized by clients and fellow team members, making her a natural choice for the Caregiver Supervisor and Quality Assurance Team.  

Now serving as the Client Service Representative for Keen Home Care, Alma’s first priority is to make sure you and your loved one are comfortable and happy. She spends much of her time visiting clients in their homes to ensure they are receiving the expert care we strive to deliver.  

With her in-depth knowledge of each of our caregivers and clients, Alma is able to make sure your loved one is matched with the caregiver that best meets their needs.


Our In-Home Caregivers

Because our in-home caregivers spend the most time with your loved one, they must meet the highest of standards before being hired. All potential caregivers are put through an extensive screening process and are chosen for their dependability, experience and affinity for elderly care.

All of our personal caregivers are passionate about their vocation. Whether the caregiver is required for four hours a day or around the clock, they must be a companion to your loved one, building a lasting relationship of trust and comfort.

Equally important, our caregivers must be educated, experienced and well referenced, which is why we hire not only companions, but Certified Nursing Assistants (CNAs) and Certified Home Health Aides (CHHAs).

Our caregivers are the eyes and ears for the geriatric care managers and their accurate, continual communication ensures your loved one gets the care and quality of life they deserve.

All of our in-home caregivers are bonded, insured and screened for criminal records, DMV violations and references. They also must pass TB tests.


Ready to join the success of the Keen Home Care story?
Click below to arrange for a free in-home care assessment with one of
our friendly geriatric care managers.

Schedule A Free In-Home Care Assessment